qq777 Terms and Conditions

01 Introduction and Definitions

These terms and conditions form a legally binding agreement between qq777 and each registered member of this platform. The key terms used throughout are defined below.

"Platform"

The qq777 website, mobile app, and any associated digital services are collectively referred to as the "Platform". The Android APK and iOS app are available through official channels.

"Member"

Any individual who has created an account on qq777 and is at least 21 years of age is considered a "Member" under these terms.

"Service"

Online slots, live casino, sports betting, fishing games, card games, and all other gaming services available on the platform are collectively referred to as the "Service".

By accessing this platform for the first time or registering an account, a member confirms that they have read, understood, and agreed to these complete terms and conditions.

02 Eligibility and Age Requirement

The following conditions must be met to become a member of the platform:

• The applicant must be at least 21 years of age.
• The applicant must have a valid mobile number registered in their own name.
• Each individual may operate only one account.
• The applicant must not reside in any country or region where this service is prohibited by law.
• All information provided during account registration must be accurate and complete.

qq777 reserves the right to verify identity at any time. If a member provides false information, the account will be permanently closed.

03 Account Registration

3.1 Registration Process

To open an account on qq777, the member must complete the registration form with a valid mobile number, password, and other required details. OTP verification is mandatory at the time of registration.

3.2 Account Security

It is the member's own responsibility to keep their account login details secure. Sharing a password with any third party is strictly prohibited. If a password is forgotten or unauthorised access to the account is suspected, the support team must be notified immediately.

3.3 Single Account Policy

Only one qq777 account may be linked to a single mobile number, device, or payment account. Creating multiple accounts is prohibited and will be treated as a "Prohibited Activity".

3.4 Updating Information

If a member's contact details change, the account profile must be updated promptly. qq777 will not be responsible for payment delays or any other issues arising from outdated information.

04 Deposits and Withdrawals

4.1 Deposits

Deposits on qq777 can be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200. Deposits are generally credited to the account instantly.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 1 hour. Available withdrawal methods are: bKash, Nagad, Rocket, and Upay.

4.3 Payment Verification

Before processing large withdrawal amounts, qq777 may verify identity. This process may require a national ID card or other documents. The member must cooperate.

4.4 Payment Responsibility

The member must ensure that the mobile wallet account used for deposits or withdrawals is registered in their own name. Using a third party's payment account is prohibited.

05 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 adds a ৳1,500 bonus, bringing the total balance to ৳2,500. The wagering requirement for this bonus is 15 times the bonus amount — meaning ৳1,500 × 15 = ৳22,500 must be wagered before the winnings from the bonus can be withdrawn.

5.2 General Bonus Terms

• A bonus applies to one account once only, unless stated otherwise.
• Bonuses may have a specific claim deadline; once expired, the bonus will be cancelled.
• Bonus balance cannot be withdrawn directly; the wagering requirement must be met first.
• Multiple bonuses cannot be active at the same time, unless the promotion terms state otherwise.
• qq777 reserves the right to cancel a bonus in cases of misuse.

5.3 Promotion Changes

qq777 may change, temporarily suspend, or permanently cancel any promotion at any time. For the latest information on current promotions, visit the promotions page.

06 Betting and Gaming Rules

6.1 Bet Acceptance and Cancellation

Once a bet has been fully accepted, it cannot be unilaterally cancelled by the member. If the outcome of a bet cannot be determined due to a technical error or any other reason, qq777 reserves the right to cancel the bet and return the stake.

6.2 Game Results

The results of live casino, slots, and other games are determined by a certified Random Number Generator (RNG). Information on game statistics and RTP is based on data provided by the respective game studios.

6.3 Sports Betting

For sports betting, if a match is cancelled or not completed according to the applicable rules, qq777 may return the bet stake or settle it differently in accordance with the applicable terms.

6.4 Maximum Win Limits

qq777 may set a maximum single bet and maximum daily win limit for individual games or tournaments. These limits will be displayed in the relevant game or betting section.

07 Prohibited Activities

• Creating or operating multiple accounts.
• Opening an account in someone else's name or under a false identity.
• Placing opposing bets on the same match or game from multiple accounts with the intent of meeting bonus wagering requirements.
• Unauthorised access to or hacking attempts on the platform's software or systems.
• Placing bets or playing games through automated bots or scripts.
• Using the platform for money laundering or any illegal activity.
• Harassing or threatening other members or qq777 staff.
• Strategically managing accounts with the aim of exploiting promotional benefits unfairly.

08 Security and Privacy

qq777 uses SSL encryption to keep all transactions and personal information secure. For full details on how member personal data is collected, stored, and used, please read our Privacy Policy — it contains a complete description of data protection practices.

8.1 Suspicious Activity

If suspicious transactions or activity are detected on an account, qq777 may temporarily suspend that account and conduct an investigation. Funds in the account may be held during the investigation.

8.2 Third-Party Data Sharing

qq777 may share member information with the relevant authorities if required by law to comply with a legal demand from law enforcement agencies or to prevent money laundering.

09 Account Suspension and Closure

9.1 Closure by qq777

In the event of a breach of these terms, qq777 may temporarily or permanently close a member's account at any time without prior notice. The decision to return or forfeit the balance will be made taking into account the severity of the breach and the circumstances.

9.2 Closure by the Member

If a member wishes to close their account voluntarily, they must notify the support team. All active bonus wagering must be completed before the account is closed, or the relevant bonus will be cancelled. As part of responsible gaming, information on self-exclusion is available on the Responsible Gaming page.

9.3 Inactive Accounts

An account with no activity for 180 consecutive days may be marked as inactive. A fee may be applied to inactive accounts to cover maintenance or administrative costs.

10 Limitation of Liability

qq777 will not be liable for the following:

• Any financial loss caused by an internet connection failure.
• Delays or losses caused by faults in third-party payment gateways or mobile wallet services.
• Any issues arising from a member's negligence or submission of incorrect information.
• Force majeure events — that is, if the service is disrupted due to a natural disaster, cyber attack, government directive, or any other unavoidable event.

qq777 reserves the right to correct any odds, balances, or payouts displayed incorrectly due to a technical error.

11 Changes to Terms

qq777 may partially or fully amend these terms and conditions at any time. Updated terms take effect as soon as they are published on this page. Members may be notified of significant changes by email or via a platform notification.

Continued use of the platform after any changes will be taken as the member's acceptance of the new terms. If you have any questions or objections regarding a change in terms, please contact support.

For answers to common questions, visit our FAQ page — it brings together answers to frequently asked questions about accounts, payments, and bonuses.

12 Contact and Support

If you have any questions or complaints about these terms and conditions, the qq777 support team is available 24/7. Support is available in both Bangla and English.

Contact Methods

• Live Chat: Click the live chat icon on any page of the platform for instant assistance.
• Email: [email protected]

After a complaint is submitted, the support team will get in touch as soon as possible. Response times may vary depending on the nature and complexity of the complaint.